Genesee Health System

Kimberly McCarthy 2 months ago

It has taken me almost 8 months to establish a case for my daughter With Genesee health systems. Currently, I am still without a day program for her which I had hoped would be going since she finished her schooling in June. It is absolutely unacceptable how slow this process is. Fortunately for her, she has an advocate and I shutter to think about those who are just disabled who don’t have one and how they could ever navigate the system without it. Do better!

Sylvia Rose Ciampichini 7 months ago

I’ve received services from GHS for years. The staff hate their job and do not act like they enjoy helping people. They have continued to treat me and others unprofessionally, however, unfortunately for many, GHS is the only option due to insurance reasons. If the staff are not getting paid enough to give adequate care to patients and customers, that should be taken up with Genesee County, not me. I apologize to those that have no other choice than GHS and hope you are blessed with the kinder staff, because they do exist, however most of the staff have a very dismissive, condescending, and patronizing attitude, that has not been appreciated for many years. Human to humans, get it together.

Dominique Freeman a year ago

I have had to be involved in so many departments for mental health court. From the front desk and security, DBT, case management, I have worked with realistically some of the best staff members I have ever encountered throughout my life. I'm most grateful for every single one of them especially my case manager Jared and my DBT therapist Amber! Life changers no question to it! The entire place is a light. When I seen the rating I was wholeheartedly so surprised. There is no way the staff members alone get a solid 5 star rating! This facility will be a blessing for your life.

ShareHope a year ago

The CEO is named Dan Russel. With all this CCBHC grant money to improve the services yet services in our county are terrible. Is that money going in your pocket Dan? Here is our story: I am righting this grievance in regards to my husband. He was closed to crisis intervention services in late April after they provided services post mental health crisis in which he was treated for psychosis symptoms at Hurley hospital April 9th in the E.R. and released. His symptoms of mania and psychosis presented again and gradually worsened from April 28th until Sunday May 4th. We were told explicitly by the crisis team “not to call 911 but to call them first during their services”. On May 4th I called the Crisis Mobile Unit at 6:58 p.m. and two workers (one by the name of Toni Cobbin) responded and completed a evaluation. They completed the evaluation and Justin in a manic/ psychosis state asked them to leave. I escorted them out and asked about treatment options and hospitalization. I was told by Toni that they could come back out if I needed them too, bring a mental health petition, and have EMS dispatched. On Monday May 5th I had Justin sent to Henry Ford in Grand Blanc for his symptoms. He w

Sharon_Kevin a year ago

Do not, I repeat, Do NOT go here if you need an actual doctor's help. Spent 7 hours sitting in a wheelchair for Status migrainosus which is the worst migraine you can have lasting over 72 hours with nausea and dehydration. SITTING in a chair! No relief, nothing. Had they not stuck a intravenous catheter in my arm (mind you they put nothing in it!) I would have walked out. This place is a pill pusher, money taker facility and that is it.

Stephanie Jolliff 2 years ago

DO NOT COME HERE After sitting on the phone for an hour to get my child into the system I was told to just walk in between 9-2:30 to finish the process but bring my daughter. So kept my child with a learning disability out of school from her programs there just to be turned away. My child has been hurting herself and acting out so help is what she desperately need and they turn her away basically. This is why people are not surviving now days cause the professionals are not taking mental health seriously. I will find my daughter the right help so that I don’t lose here. DO NOT COME HERE. THEY DONT CARE. What a waste of money used on a building full off people that don’t care

Kristen K Edited 2 years ago

Tanisha has been my case manager for well over a year now and she is absolutely phenomenal and a beautiful soul. I am grateful she is a part of my team. I really struggled with my doctor before I got assigned to Dr. Lynch but she is also equally amazing and she finally helped me with a diagnosis I've been struggling to be seen with for a long time. not only did she provide me with medication but she helped give great tips that to this day help me manage it outside my medicine. I move in a month or two and I'm honestly really bummed about the fact it means I will loose them both but I know that means some other consumer will be blessed with them on their side. I know as a consumer we are there to be provided a service and sometimes that requires showing up and advocating for ourselves a little. The doctor I had prior I felt very judged under and getting assigned a new one was a relief for me. update to add: I got blood drawn this morning and Mary was really kind and probably did the best anyone ever has inserting a need to draw from. like I barely felt it so big shout out to her also!!

Ash Gregson 2 years ago

I went into this place thinking I would be getting service for mental help. The case worker I received was and older lady on the forth floor with grey hair and fairly short. As i spoke to her about my mental health issues, and answered her questions, she often interrupted me to tell me Im wrong with my answer or if she believed my answers were vague she would dramatically roll her eyes and drop her whole body. I almost wanted to cry. When i started to refuse answers she pushed and forced me to continue. I will never be using this service again. It is disgusting to treat patients with such coldness and in a nonprofessional way. If you are feeling depressed do not go here. There are better options.